Privacy Policy for WideBot AI
Effective Date: Jan 1, 2024
1. Introduction
At WideBot AI, protecting your data is of utmost importance. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with global privacy standards, including GDPR (General Data Protection Regulation), Egypt’s Data Protection Law No. 151 of 2020, Saudi Arabia’s Personal Data Protection Law (PDPL), and other applicable regulations.
By accessing or using our website or services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect various types of personal information, including:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Business Details (if applicable)
- Geographical Location
- Any additional details provided via registration forms
Payment Details (if applicable):
- Billing Information
- Payment Method (e.g., credit card, bank details) We don’t save on our side
- Transaction History
Usage Data:
- Log Data, IP Address, Browser Type, and Usage Analytics
- Pages Visited, Time Spent, and Interaction Metrics
Cookies and Tracking Technologies:
- Session Cookies
- Persistent Cookies
- Third-party Analytics Tools (e.g., Google Analytics)
3. Purpose of Data Collection
We collect your data for the following purposes:
- To Provide and Improve Services: Deliver personalized solutions and enhance user experience.
- For Communication: Send service updates, newsletters, and promotional offers.
- Analytics: Understand usage patterns to optimize website performance.
- Legal Compliance: Ensure adherence to relevant laws and safeguard our rights.
4. Data Sharing
We may share your data under the following conditions:
- With Service Providers: Third-party providers who assist in delivering our services (e.g., payment processors, analytics platforms).
- For Legal Compliance: In response to legal obligations or government requests.
- With Consent: When explicitly agreed by the user.
5. International Data Transfers
Your data may be stored or processed in locations outside your country of residence. WideBot AI ensures that all transfers comply with applicable laws, including GDPR-compliant Standard Contractual Clauses and other regional safeguards.
6. Your Rights
You have the following rights regarding your data:
- Access & Correction: Request access to or correction of your data.
- Data Portability: Receive a copy of your data in a structured format.
- Data Deletion: Request erasure of your data, subject to legal obligations.
- Withdraw Consent: Opt out of certain data uses or revoke prior consent.
For assistance, please contact us at info@widebot.ai
7. Cookies Policy
We use cookies to:
- Facilitate website navigation
- Save user preferences
- Analyze traffic and behavior
You may disable cookies in your browser settings, though this may impact website functionality.
8. Children’s Privacy
WideBot AI does not knowingly collect data from individuals under 18. If you believe a child has provided us with personal information, please contact us to remove the data.
9. Compliance with Local Laws
Saudi Arabia:
- Personal data is processed following PDPL, requiring user consent for data collection and storage.
- Data localization mandates will be respected, ensuring sensitive data stays within Saudi borders.
Egypt:
- Personal data handling complies with Law No. 151 of 2020, ensuring users’ rights to access, correct, and delete their data.
Global Standards:
- GDPR compliance for users in the European Economic Area.
- Alignment with California Consumer Privacy Act (CCPA) for U.S. users.
10. Updates to Privacy Policy
This policy may be updated periodically to reflect legal or service changes. Users will be notified of significant updates via email or website announcements.
11. Contact Us
For privacy-related inquiries or requests, contact us at:
- Email: info@widebot.ai
- Address: WideBot AI, Riyadh. Saudi Arabia.
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
