Viber for Business API

Secure End-to-End Customer Communications with Viber for Business

Empower your brand communications with personalized, interactive, and generative AI conversational experiences with WideBot's Viber for Business API.

Request a Demo
Viber for Business API

Secure End-to-End Customer Communications with Viber for Business

Empower your brand communications with personalized, interactive, and generative AI conversational experiences with WideBot's Viber for Business API.

Request a Demo

Find Out
Why Thousands of Enterprises Trust WideBot!

Conversations

End Users

Businesses

Partners

Countries

Years of Experience

Conversations

End Users

Businesses

Partners

Countries

Years of Experience

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Boost your two-way communications for every business need

Deliver personalized, seamless, and efficient AI conversations that can convert via WideBot’s Viber for Business API.

Conversational Customer Support

Provide engaging, automated customer support conversations on Viber through our dynamic platform, and streamline the following areas from a single multi-tasking platform:

  • Renewals
  • Chatbot Support
  • Voicebot Support
  • Customer Feedback
  • FAQs & Customer Inquiries
Conversational Customer Support

Provide engaging, automated customer support conversations on Viber through our dynamic platform, and streamline the following areas from a single multi-tasking platform:

  • Renewals
  • Chatbot Support
  • Voicebot Support
  • Customer Feedback
  • FAQs & Customer Inquiries
Conversational Marketing Campaigns

Craft engaging, personalized, and targeted marketing campaigns through Viber from one platform, helping to keep customers engaged and enhance marketing ROIs.

Automate the following tasks with ease:

  • Offers, Promotions, and Discounts
  • Notifications & Reminders
  • Reward Loyalty
  • Brand Announcements
Conversational Marketing Campaigns

Craft engaging, personalized, and targeted marketing campaigns through Viber from one platform, helping to keep customers engaged and enhance marketing ROIs.

Automate the following tasks with ease:

  • Offers, Promotions, and Discounts
  • Notifications & Reminders
  • Reward Loyalty
  • Brand Announcements
Conversational Lead Generation

Convert interactions into leads and casual visitors into loyal customers by nurturing conversations through WideBot's Viber for Business API.

With generative chatbots, voicebots, and innovative automation tools, you can simplify the following:

  • Lead Capture
  • Customer Onboarding
  • Lead Qualification
  • Visitors to Customers
Conversational Lead Generation

Convert interactions into leads and casual visitors into loyal customers by nurturing conversations through WideBot's Viber for Business API.

With generative chatbots, voicebots, and innovative automation tools, you can simplify the following:

  • Lead Capture
  • Customer Onboarding
  • Lead Qualification
  • Visitors to Customers
Conversational Sales

Level up your customer journeys and shopping experiences by integrating commerce-focused features directly into the Viber conversations.

Offer extra sales catalysts through AI-powered features, such as:

  • Shopping AI Assistant
  • Product Catalogs
  • Product Recommendations
  • Product Updates
  • Order Tracking
Conversational Sales

Level up your customer journeys and shopping experiences by integrating commerce-focused features directly into the Viber conversations.

Offer extra sales catalysts through AI-powered features, such as:

  • Shopping AI Assistant
  • Product Catalogs
  • Product Recommendations
  • Product Updates
  • Order Tracking

Engage with Your Target Audience on their Preferred Channels with Ease

Stay Connected Across All Major Platforms, and Manage All Your Touchpoints From A Single Omnichannel Platform.

Seamless Integrations: Where Efficiency Meets Simplicity!

Unlock the power of seamless integrations with WideBot! Effortlessly connect your favorite tools and systems to streamline workflows, boost productivity, and enhance your overall customer experience.

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Features & Capabilities

Explore game-changing features that can magnify your Viber communications for better customer experience.

Automation

Save time and costs by setting up smart flows that instantly reply to FAQs, process orders, or send important updates—all without the need for manual intervention.

Seamless Integrations

WideBot’s Instagram API seamlessly integrates with your all existing ecosystems, such as CRM, marketing, or sales tools. It ensures that your business workflows remain uninterrupted.

Security

keep your customers' interactions, communications, and data safe and always protected thanks to WideBot’s Instagram API's advanced encryption that puts Security first.

Multimedia Support

Build an interactive and personalized customer experience by Sending rich, engaging multimedia content such as images, videos, documents, and voice messages with WideBot’s Instagram API.

Customizable Templates

Deliver a consistent conversational experience and reduce agents' workload by using our Instagram message customizable templates, whether it’s for marketing campaigns, support queries, lead qualifications, or confirmations.

Analytics & Insights

Track your Instagram message performance, customer engagement, and overall campaign effectiveness with our AI-powered analysis tools, allowing you to make informed decisions and refine strategies for better results.

Product Catalogue

Enhance shopping experience and boost your conversions with WideBot’s product catalog integration that enables Customers to browse, inquire, and purchase products in a seamless conversational flow.

Comment Replies Automation

Automate reply on all customers' comments on your business Instagram posts, reels, ads, stories, or lives and manage all their interactions from a single omnichannel platform.

Global Reach

Reach your customers with timely, personalized, and native Instagram messages wherever they are, whatever their language using WideBot’s Instagram API, ensuring beyond borders message delivery.

Hear How WideBot's Solutions Transformed Enterprises!

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Let’s Start Our Collaboration Now!

Contact us today for more information and inquiries about WideBot’s intelligent solutions for business growth and development.

Request a Demo
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Intent Classification
Entity Extraction
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WideBot.ai is a global provider of AI-powered products, solutions, and technologies, helping Governments and Enterprises accelerate digital transformation, streamline operations, reduce costs, solve business challenges, and gain decision-making insights.

AI Models
Large Language Model (LLM)
Retrieval Augmented Generation (RAG)
Optical Character Recognition (OCR)
Text-to-Speech (TTS)
Speech-to-Text (STT)
Sentiment Analysis
Text Summarization
Text Similarity Model
Intent Classification
Entity Extraction
Products
Conversational AI
Omnichannel Inbox
WhatsApp Business API
AI Agent
Digital Humans
Social Listening
Company
About WideBot
Investor Relations
Partners
Leadership
Press
Careers
Use Case
Customer Support
Sales
Marketing
Operations

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