Building Trusted BFSI Experience with Secure AI-powered Communication
Transform Finance & Banking interactions with secure, efficient, personalized conversations across all customers’ preferred channels.
Building Trusted BFSI Experience with Secure AI-powered Communication
Transform Finance & Banking interactions with secure, efficient, personalized conversations across all customers’ preferred channels.
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Why Thousands of Enterprises Trust WideBot!
Conversations
End Users
Businesses
Partners
Countries
Years of Experience
Conversations
End Users
Businesses
Partners
Countries
Years of Experience
Tailored use cases for every need
Provide timely responses, solutions, information, and reminders with ease.
Authentications and Fraud Alerts
Offer quick and secure authentication processes using multi-factor verification, such as OTPs or biometric authentication prompts sent directly to customers' preferred channels through AI-powered chatbots that continuously monitor account activity and immediately alert customers to any suspicious transactions, ensuring real-time protection against potential fraud.
- Improve customer trust and safety.
- Reduce the workload on human agents.
- Enhance the security framework and user experience.
Authentications and Fraud Alerts
Offer quick and secure authentication processes using multi-factor verification, such as OTPs or biometric authentication prompts sent directly to customers' preferred channels through AI-powered chatbots that continuously monitor account activity and immediately alert customers to any suspicious transactions, ensuring real-time protection against potential fraud.
- Improve customer trust and safety.
- Reduce the workload on human agents.
- Enhance the security framework and user experience.
24/7 Multichannel Support
Automate responses to customer inquiries related to account balances, transaction details, card status, or general financial advice across multiple channels, such as SMS, Email, WhatsApp, Messenger, Instagram, and Webchat with the help of generative chatbots that are capable of understanding and responding to customer queries in multiple languages, ensuring inclusivity and convenience for a diverse customer base.
- Increase customer satisfaction.
- Reduce wait times.
- Minimize operational costs.
24/7 Multichannel Support
Automate responses to customer inquiries related to account balances, transaction details, card status, or general financial advice across multiple channels, such as SMS, Email, WhatsApp, Messenger, Instagram, and Webchat with the help of generative chatbots that are capable of understanding and responding to customer queries in multiple languages, ensuring inclusivity and convenience for a diverse customer base.
- Increase customer satisfaction.
- Reduce wait times.
- Minimize operational costs.
Digitalize Banking Self-Service
Empower your customers to manage their banking needs independently through digital self-service options. Customers can easily apply for loans, cancel payments, open new accounts, or manage their investments without needing to visit a branch or speak to a customer service representative, streamlining the customer experience and reducing the workload on bank staff.
- Increases the adoption of digital banking services.
- Boost user experience.
- Reduce workload on bank staff and operational costs.
Digitalize Banking Self-Service
Empower your customers to manage their banking needs independently through digital self-service options. Customers can easily apply for loans, cancel payments, open new accounts, or manage their investments without needing to visit a branch or speak to a customer service representative, streamlining the customer experience and reducing the workload on bank staff.
- Increases the adoption of digital banking services.
- Boost user experience.
- Reduce workload on bank staff and operational costs.
Data-Driven Marketing Campaigns
Target specific audiences with tailored offers, such as credit card promotions, loan options, or investment opportunities by analyzing customer data to deliver personalized marketing messages and campaigns. It can increase conversion rates and foster customer loyalty.
- Increases conversion rates.
- Personalize patient interactions.
- Boost marketing ROI.
Data-Driven Marketing Campaigns
Target specific audiences with tailored offers, such as credit card promotions, loan options, or investment opportunities by analyzing customer data to deliver personalized marketing messages and campaigns. It can increase conversion rates and foster customer loyalty.
- Increases conversion rates.
- Personalize patient interactions.
- Boost marketing ROI.
Timely Reminders, Alerts, and Notifications
Keep your audience informed with timely reminders, alerts, and notifications about various banking activities, such as new product launches, policy updates, payment due dates, or personalized financial advice. This proactive communication helps build a strong relationship between the bank and its customers.
- Strengthen customer loyalty.
- Enhance customer satisfaction.
- Reduce missed payments and late fees.
Timely Reminders, Alerts, and Notifications
Keep your audience informed with timely reminders, alerts, and notifications about various banking activities, such as new product launches, policy updates, payment due dates, or personalized financial advice. This proactive communication helps build a strong relationship between the bank and its customers.
- Strengthen customer loyalty.
- Enhance customer satisfaction.
- Reduce missed payments and late fees.
Recommended Products
Maximize the benefits with our handpicked Products that can Revolutionize the public sector.
WideBot AI Chatbots
Automate customers' interactions with AI-powered chatbots designed to handle a wide range of inquiries, freeing up your agents for more complex tasks.
WideBot AI Voicebots
Provide voice-based sales experience with AI-driven voicebots that offer natural, conversational experiences, ensuring seamless conversions.
WideBot Omnichannel Inbox
Manage all customers' communications from a single, unified inbox. Streamline inquiries and ensure no message is missed, no matter the channel.
WideBot Automation System
Increase efficiency by automating routine tasks, from notifications to ticket creation, reducing manual effort and human error.
Notifications
From new product launches to new updates, keep customers informed and engaged with automatic notifications, alerts, and reminders.
SMS Campaigns
Reach specific customers directly with bulk SMS on their mobile devices through one click, whether it's announcements, verifications, or reminders.
WideBot AI Ticketing & Routing System
Keep your operations organized by automatically routing tasks to the right teams and converting conversations into tickets.
Profiling & Segmentation
Categorize your customers into specific segments based on behaviors, preferences, and demographics for personalized communications.
Audience 360
Gain a comprehensive view of your customers by consolidating data from various touchpoints, enabling you to make informed marketing decisions and campaigns.
WideBot AI Chatbots
Automate customers' interactions with AI-powered chatbots designed to handle a wide range of inquiries, freeing up your agents for more complex tasks.
WideBot AI Voicebots
Provide voice-based sales experience with AI-driven voicebots that offer natural, conversational experiences, ensuring seamless conversions.
WideBot Omnichannel Inbox
Manage all customers' communications from a single, unified inbox. Streamline inquiries and ensure no message is missed, no matter the channel.
WideBot Automation System
Increase efficiency by automating routine tasks, from notifications to ticket creation, reducing manual effort and human error.
Notifications
From new product launches to new updates, keep customers informed and engaged with automatic notifications, alerts, and reminders.
SMS Campaigns
Reach specific customers directly with bulk SMS on their mobile devices through one click, whether it's announcements, verifications, or reminders.
WideBot AI Ticketing & Routing System
Keep your operations organized by automatically routing tasks to the right teams and converting conversations into tickets.
Profiling & Segmentation
Categorize your customers into specific segments based on behaviors, preferences, and demographics for personalized communications.
Audience 360
Gain a comprehensive view of your customers by consolidating data from various touchpoints, enabling you to make informed marketing decisions and campaigns.
Seamless Integrations: Where Efficiency Meets Simplicity!
Unlock the power of seamless integrations with WideBot! Effortlessly connect your favorite tools and systems to streamline workflows, boost productivity, and enhance your overall customer experience.
Engage with Your Target Audience on their Preferred Channels with Ease
Stay Connected Across All Major Platforms, and Manage All Your Touchpoints From A Single Omnichannel Platform.
AI-powered Solutions that Understand all Sectors’ Challenges
Empower your business with game-changing AI solutions for better customer support, satisfaction, retention, and loyalty.
Automate your sales process from conversations to conversions with AI omnichannel sales solutions.
Automate, personalize, plan, and manage all your marketing campaigns from a single AI omnichannel platform.
Simplify workflows, streamline internal communications, and reduce operational costs with pioneering AI-powered conversational IT & Operations solutions from one platform.
Level up Your Customer Experience with AI-powered Conversational Support
Empower your business with game-changing AI solutions for better customer support, satisfaction, retention, and loyalty.
Boost Your Business Revenue with AI Sales Automation
Automate your sales process from conversations to conversions with AI omnichannel sales solutions.
Boost Campaigns' ROI with Innovative AI Marketing Automation Solutions
Automate, personalize, plan, and manage all your marketing campaigns from a single AI omnichannel platform.
Improving work efficiency with AI
Simplify workflows, streamline internal communications, and reduce operational costs with pioneering AI-powered conversational IT & Operations solutions from one platform.
Hear How WideBot's Solutions Transformed Enterprises!
Let’s Start Our Collaboration Now!
Contact us today for more information and inquiries about WideBot’s intelligent solutions for business growth and development.