Boost your two-way communications for every business need

Deliver personalized, seamless, and efficient AI conversations that can convert via WideBot’s Live Chat API.

Live Chat API API

Provide engaging, automated customer support conversations on Viber through our dynamic platform, and streamline the following areas from a single multi-tasking platform:

✔

Renewals

✔

Chatbot Support

✔

Voicebot Support

✔

Customer Feedback

✔

FAQs & Customer Inquiries

Craft engaging, personalized, and targeted marketing campaigns through Viber from one platform, helping to keep customers engaged and enhance marketing ROIs.

Automate the following tasks with ease:

✔

Offers, Promotions, and Discounts

✔

Notifications & Reminders

✔

Reward Loyalty

✔

Customer Feedback

✔

Brand Announcements

Conversational Lead Generation

Convert interactions into leads and casual visitors into loyal customers by nurturing conversations through WideBot's Viber for Business API.

With generative chatbots, voicebots, and innovative automation tools, you can simplify the following:

✔

Lead Capture

✔

Customer Onboarding

✔

Lead Qualification

✔

Visitors to Customers

Conversational Lead Generation

Greet website and mobile app visitors with tailored messages that automatically acknowledge their arrival and offer assistance or special offers.

Offer extra sales catalysts through AI-powered features, such as:

✔

Shopping AI Assistant

✔

Product Catalogs

✔

Product Recommendations

✔

Product Updates

✔

Order Tracking

Features & Capabilities

Explore game-changing features that can magnify your Live Chat communications for better customer experience.

Automation

Save time and costs by setting up smart flows that instantly reply to FAQs, process orders, or send important updates—all without the need for manual intervention.

Seamless Integrations

WideBot’s Instagram API seamlessly integrates with your all existing ecosystems, such as CRM, marketing, or sales tools. It ensures that your business workflows remain uninterrupted.

Security

keep your customers' interactions, communications, and data safe and always protected thanks to WideBot’s Instagram API's advanced encryption that puts Security first.

Multimedia Support

Build an interactive and personalized customer experience by Sending rich, engaging multimedia content such as images, videos, documents, and voice messages with WideBot’s Instagram API.

Customizable Templates

Deliver a consistent conversational experience and reduce agents' workload by using our Instagram message customizable templates, whether it’s for marketing campaigns, support queries, lead qualifications, or confirmations.

Analytics & Insights

Track your Instagram message performance, customer engagement, and overall campaign effectiveness with our AI-powered analysis tools, allowing you to make informed decisions and refine strategies for better results.

Product Catalogue

Enhance shopping experience and boost your conversions with WideBot’s product catalog integration that enables Customers to browse, inquire, and purchase products in a seamless conversational flow.

Comment Replies Automation

Automate reply on all customers' comments on your business Instagram posts, reels, ads, stories, or lives and manage all their interactions from a single omnichannel platform.

Global Reach

Reach your customers with timely, personalized, and native Instagram messages wherever they are, whatever their language using WideBot’s Instagram API, ensuring beyond borders message delivery.

Secure End-to-End Customer Communications with Viber for Business

Find Out
Why Thousands of Enterprises Trust WideBot!

Conversations

Partners

End Users

Countries

Businesses

Years of Experience

Boost your two-way communications for every business need

Provide engaging, automated customer support conversations on Viber through our dynamic platform, and streamline the following areas from a single multi-tasking platform: